Responsible Gaming

Gaming Should Be Entertainment

At USW.Care, we believe that online pokies and casino gaming should be enjoyed as a form of entertainment only. Gambling is not a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.

Age Verification

You must be 18 years of age or older to access and use our website. In Australia, 18 is the legal minimum age for gambling. We take age verification seriously and reserve the right to request proof of age at any time.

If you are under 18, please do not proceed. If you are aware of a minor accessing gambling services, please report it to the relevant authorities.

Warning Signs of Problem Gambling

Be aware of these warning signs that gambling may be becoming a problem:

• Chasing losses: Trying to win back money you've lost by gambling more
• Hiding gambling activity: Keeping your gambling secret from friends or family
• Loss of control: Unable to stick to limits on time or money spent
• Increased spending: Needing to gamble with more money to get the same thrill
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Mood changes: Becoming irritable or anxious when not gambling
• Financial problems: Borrowing money, using credit, or getting into debt to fund gambling
• Failed attempts to stop: Repeatedly trying and failing to cut back or quit
• Escapism: Using gambling to cope with stress, anxiety, depression, or other problems
• Tolerance: Feeling compelled to gamble more frequently or with larger amounts

If you recognise any of these signs in your own behaviour, it's important to seek help immediately. Problem gambling is a serious condition, but support is available.

Self-Help Tools & Features

Most reputable online gambling operators provide tools to help you maintain control. These may include:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a cap on losses you're willing to accept in a given timeframe
• Time Limits: Set automatic session timeouts to control how long you play
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
• Account Closure: Close your account if you decide gambling is no longer for you

We encourage you to use these tools proactively. Taking responsibility for your gambling behaviour is a sign of strength, not weakness.

Support & Help Organizations

If you or someone you know is struggling with gambling, help is available. Here are trusted organisations offering free, confidential support:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Offers online counselling, information, and referrals for problem gambling in Australia
• Lifeline Australia
  Phone: 13 11 14 (24/7, free call)
  Crisis support and counselling for all Australians
• Beyond Blue
  Phone: 1300 22 4636 (24/7, free call)
  Mental health and wellbeing support

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free counselling and support for problem gambling
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Resources and support for problem gambling in Canada

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
  Free, confidential help 24/7

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telefonberatung Glücksspielsucht: 0180 137 27 00
  Information and counselling for gambling addiction

If You Need Help

Seeking help is a sign of strength, not weakness. If gambling is causing problems in your life, or if you're concerned about your gambling habits, please reach out to one of the organisations listed above. They offer free, confidential support and can help you regain control.

Remember: problem gambling is treatable. Many people have successfully overcome gambling addiction with the right support. You don't have to face this alone.

If you're in immediate crisis, please contact your local emergency services or a crisis helpline in your region.

Our Commitment

USW.Care is committed to promoting responsible gambling. We partner with licensed operators who